Warranty

Warranty Policy

Our warranty covers defects in materials or craftsmanship only. It does not apply to orders placed over 365 days ago, final‑sale items, or normal wear and tear such as yellowing, scratches, dents, or surface marks. If your product qualifies under warranty, we’ll replace or exchange it with an item of equal value.

Warranty Process

Before submitting a claim, please review our warranty details to ensure your item qualifies. If your product shows a defect in materials or craftsmanship within 365 days of purchase, complete the form below with your order number and a brief description of the issue. Our team will review your claim and, if approved, arrange a replacement or exchange for an item of equal value.

Start your warranty claim below — we’ll respond within 2–3 business days.

Get In Touch!

We'd love to hear from you - please use the form to send us your message or ideas. Or simply pop in for a cup of fresh tea and a cookie:

OBRAGON
10541 Oxnard Street
North Hollywood, CA 91606,
United States